Making a Reservation

Partial Week Getaways are requests for 2 – 6 nights stay.  During April thru October and holiday weeks including Easter, Thanksgiving, Christmas and New Year homes that allow partial week getaways only allow these stays within 10 days of arrival within the typical arrival and departure day for the property.  During November thru March excluding holiday weeks of Easter, Thanksgiving, Christmas and New Year, advance partial week getaways are permitted in some homes with differing arrival and departure days for the property. A home's Partial Week Getaway policy is listed in the home's detailed written description.

We are excited to additionally offer The Loggerhead Inn & Suites in Surf City - a Carolina Retreats Vacations hotel brand - view details and book your stay: https://www.carolinaretreats.com/loggerhead-inn-rentals 

If you have a current weekly reservation and would like to add days to the beginning or end of your stay, please call us 800-526-6432 or email us at Info@TopsailRealty.com to inquire for availability and pre-approval.  Typically days cannot be added more than 7 days in advance of the days you wish to add.

We may be able to accommodate weekly stays for non-typical arrival and departure days for a property during non-summer dates.  Please email us at Info@TopsailRealty.com to inquire for availability and pre-approval.  Typically these stays cannot be accommodated more than 7 days in advance of arrival.

Reservation requests for full weeks in the current year may be submitted 24 hours a day 7 days a week via our website.  If you would like assistance or have questions about booking, please call us at 800-526-6432 or 910-328-5241.  Our office is open 7 days a week 9AM to 5PM. Prior to submitting a reservation request, please read our policies and procedures information. Violation of our policies and procedures may result in eviction without refund.  Guests for Topsail Realty managed homes must be at least 24 years of age.  Guests of Loggerhead Inn rooms must be at least 21 years of age.

Please note that once we are within 2 days of arrival, you are not able to see search results or make online reservation requests.  Please contact our office at 844-567-9779 to verify last minute availability, receive a last minute quote, or make a last minute booking.

After selecting the vacation home you wish to request on our website:

• An itemized list of required Rent, Reservation Fulfillment Fee, Taxes, and Options will be shown at the right for your selected dates.
• Your actual amount due will vary based on the options you choose (once you click the Book Now button, the next page will give you the opportunity to decline Options listed).
• Complete the information requested, review the Electronic Transaction information, agree to the terms and conditions, and click “Confirm Booking” to submit your online reservation request.
• The credit card you provide online is not utilized to make any automatic payments without your pre-authorization.  The information is immediately tokenized and stored securely and will be charged only if you give permission to do so or if there are any damages and/or problems not covered by or in excess of the Guest Accidental Rental Damages coverage, or for any Vacation Rental Agreement violations including, but not limited to, failure to follow check-in and check-out procedures.
• If your check-in date is within the next 30 days:
  • If arrival is within the next 2 weeks:  Your completed Vacation Rental Agreement and full payment are due within 24 hours via electronic completion of agreement and full payment via e-check or debit MasterCard/Visa preferably or via credit card on the GuestWeb Portal;
  • If arrival is more than 2 weeks away but less than 30 days:  Your completed Vacation Rental Agreement and full payment are due 3 days after booking via electronic completion of agreement and full payment via e-check or debit MasterCard/Visa preferably or credit card on the GuestWeb Portal.
• If your check-in date is more than 30 days away, your completed Vacation Rental Agreement and Advance Rent Payment are due within 3 days via e-check or debit MasterCard/Visa preferably.  We also accept MasterCard, Visa, American Express, or Discover credit cards via the GuestWeb Portal. The Advance Rent Payment includes a calculated amount that equates to approximately 1/2 of the rent, reservation fulfillment fee, tax that must be collected with the first payment, and Travel Insurance (if purchased). The remaining balance (Balance Due) must be received by no later than 30 days prior to your check-in date. This balance will include the remaining rent, pet rent (for the applicable number of dogs, if any, Bedding and Bath Package if selected and not already included, and remaining taxes. The remaining balance may be paid by e-check or debit MasterCard/Visa preferably.  We also accept all major credit cards.

After submitting an online reservation request:

• You will immediately receive an email giving you an overview of the reservation and your booking details.  If you have requested a dog friendly house and will be bringing dogs, please be sure to notify our Vacation Planner so that your reservation can be adjusted accordingly.
• Your request is not finalized until one of our Vacation Planners has personally verified your information.  Once the verification has been completed, within 24 hours after booking your request you will receive a second email which will provide you with the log in information for your personalized GuestWeb Portal.  Within this portal, you will be able to electronically review and sign your lease and make your payment.
• All reservation requests submitted must be finalized and confirmed with signed agreement and required first payment by no later than 3 days following the date of the reservation request.  Requests that are not finalized and confirmed will be automatically cancelled without further notice.
• Our office is open seven days a week 9:00 AM – 5:00 PM ET.

Topsail Realty conducts business in accordance with the North Carolina Vacation Rental Act. Tenants are responsible for abiding by all terms and conditions and instructions in the Vacation Rental Agreement, in printed information provided to Tenants, and in the vacation homes.